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18 days ago

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Shopify plans a reorg of its Support division as the ratio of managers to 'crafters' falls below target

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Shopify plans a reorg of its Support division as the ratio of managers to 'crafters' falls below target

Shopify's Support division is set for a reorg after experimenting with AI over the last year.

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Shopify plans a reorg of its Support division as the ratio of managers to 'crafters' falls below target

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Shopify plans a reorg of its Support division as the ratio of managers to 'crafters' falls below target

Rate This Post

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Unlocking the Power of Knowledge
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